What should I do first if my home floods?

Shut off the water source if it can be reached safely, then call a restoration company. The faster water is extracted, the less damage it does. Move valuables off wet floors and stay clear of standing water near outlets while waiting for a crew.

How fast can a restoration crew respond?

Emergency restoration crews respond 24 hours a day, including nights and weekends. After a call, the crew gets the location and type of damage, then dispatches the nearest team. Water damage worsens by the hour, so every call is treated as urgent.

Who should be called first, insurance or the restoration company?

Call the restoration company first. They can start protecting the home right away to stop damage from spreading, which the policy expects. Documenting from the start makes the insurance claim smoother, and the restoration company then works directly with the adjuster.

How much does restoration cost, and do homeowners have to pay upfront?

Most residential restoration is covered by homeowners insurance, so homeowners usually pay only their policy deductible. A written estimate is provided before any work begins, and the restoration company can bill the insurance carrier directly wherever the policy allows.

Get Free Estimate

24/7 Emergency Service in Portland

(503) 564-7850

Portland, OR / Crews on call now

Portland's Trusted Full-Service Restoration TeamWater · Fire · Mold · Storm Damage

Full-service restoration for water, fire, mold, and storm damage. We run 24/7 emergency crews across the Portland metro, and we handle the cleanup and the insurance paperwork so you don't have to.

Call (503) 564-7850

Free Estimates 24/7 Live dispatch Licensed & Insured

1st Choice Restoration crew responding to property damage in Portland

On Site Emergency ResponsePortland, OR

24/7/365

Always available

Fast Response

Crews across Portland

Licensed & Insured

Fully covered

IICRC Trained

Certified crews

What We Handle

Restoration Services In Portland

From rain-soaked crawl spaces to winter storms and burst pipes, we cover every kind of property damage the Portland metro throws at your home.

Water Damage

Burst pipes, roof leaks, and flooded crawl spaces from months of Pacific Northwest rain. We extract the water, dry the structure, and stop mold before it starts. In Portland we see this every week, so we know what local homes need before we walk in the door.

Burst Pipes Crawl Spaces Roof Leaks Sewage Backups

Fire & Smoke

Fire, smoke, and soot cleanup for your home. We clear the damage, remove the odor, and restore what the fire left behind.

Mold Remediation

Portland's wet climate and damp crawl spaces make mold a year-round problem. We find the source, remove the growth, and keep it from coming back.

Storm Damage

Wind, fallen trees, and flooding from Pacific storms. We tarp, board up, and repair so more water can't get in.

Commercial

Restoration for offices, retail, and multi unit buildings. We work fast to get your business back up and running.

Reconstruction

Full repairs and rebuild after the cleanup is done. One crew takes you from damage to done, no juggling contractors.

Not Sure What You Need?

Tell us what's going on. We'll walk you through it on the phone and get a crew moving if it can't wait.

Call (503) 564-7850 Or get a free estimate ›

The 1st Choice Difference

Here's Why We're Your 1st Choice

1st Choice Restoration technician working on a damaged Portland property

We handle water, fire, and mold work in Portland every day. When you call, you get a local crew, real insurance help, and a plan you can follow from the first call to the final repair.

We're Available 24 Hours A Day

Call us anytime, including nights, weekends, and holidays. Someone always picks up.

We Work Directly With Your Insurance

We document the damage and handle the back and forth with your adjuster.

Our Technicians Train To IICRC Standards

Our crews are trained to industry standards for water, fire, and mold work.

Our Crew Is Based Right Here In Portland

We know the Portland metro's rain, crawl spaces, and winter storm damage because we deal with it every day.

We're Licensed And Insured

Fully licensed and insured, so you're protected from the first call to the final repair.

What Portland Says

Reviews From Our Neighbors

Water Damage · Verified Neighbor ★★★★★

Months of rain finally found its way into our crawl space and up into the floors before we noticed. They came out, extracted the water, dried the structure, and dealt with the mold risk before it started. Handled the insurance paperwork without me chasing anyone.

Allison P.

Beaverton, OR

Fire & Smoke★★★★★

Kitchen fire got out of hand and the smoke damage was worse than the fire. The crew knew exactly what they were doing. Every room got cleaned, the soft goods treated, and the smell was gone by the time we moved back.

Ryan T.

Gresham, OR

Mold Remediation★★★★★

Had a slow leak under the house we didn't know about for months. When we checked the crawl space it was bad. They put up containment, cleaned it properly, and fixed the moisture source nobody else had bothered to find.

Brooke N.

Lake Oswego, OR

Storm Damage★★★★★

A fir came down through the corner of our roof during a big windstorm. They had a tarp up the same day even though half the area was without power. Roof and interior were done within a couple weeks.

Colin R.

Tigard, OR

Commercial★★★★★

Pipe burst in our office over the weekend and we were looking at real downtime. They mobilized fast, worked overnight, and had us operational Monday. Handled the building's insurance directly. Real professionals.

Theresa M.

Beaverton, OR

Read Our Reviews

Insurance

We Work With Your Insurance

An insurance claim shouldn't be another thing on your plate. We document the damage, send the paperwork straight to your adjuster, and bill your carrier directly wherever your policy allows. You focus on your family. We handle the claim.

We work with most major carriers. Coverage varies by policy, so we'll help you understand what applies to your situation.

Get A Free Estimate

Tell us what happened. We'll call you right back, day or night.

Name

Phone

Zip Code

What Happened? (Optional)

Get My Free Estimate

What Happens Next

You Call Us

Reach a real person any time, day or night. We get the details and dispatch a crew.

We Assess The Damage

Our crew inspects the damage, stops it from spreading, and gives you a clear plan.

We Handle Insurance

We document everything and work directly with your adjuster on the claim.

We Restore Your Home

From cleanup through rebuild, we get your property back to normal.

Where We Work

Serving Portland & Portland metro

Local crews covering Multnomah County and the surrounding metro. If your city is on this list, we can get someone to you.

Areas We Serve

Portland, OR

Here are the cities we serve across the Portland metro, including Portland and the surrounding metro.

Beaverton
Gresham
Hillsboro
Tigard
Lake Oswego
Milwaukie
Oregon City
Tualatin
West Linn
Happy Valley
Clackamas
Wilsonville
Vancouver
Gladstone
Forest Grove
Sherwood

Map is interactive. Zoom and pan to explore our service area.

Common Questions

Portland Restoration FAQ

What should I do first if my Portland home floods?

Shut off the water source if you can reach it safely, then call us. The faster water is extracted, the less damage it does. While you wait, move valuables off wet floors and stay clear of any standing water near outlets. We answer 24/7 and can walk you through it on the phone.

How fast can you get to my Portland home?

We respond to Portland emergencies 24 hours a day, including nights and weekends. When you call, we get your location and the type of damage, then dispatch the nearest crew. Water damage gets worse by the hour, so we treat every call as urgent.

Does homeowners insurance cover water damage in Oregon?

Most standard Oregon homeowners policies cover sudden and accidental water damage, like a burst pipe or a failed water heater. They usually do not cover flooding from rain or rivers, which needs separate flood insurance, and mold coverage is often capped. We help you document everything so your claim has the best shot.

Why is mold so common in Portland homes?

Portland's wet climate and the damp crawl spaces under most local homes create the conditions mold needs to grow. A slow roof leak or standing water under the floor can turn into a mold problem within days. We find the moisture source, remove the growth, and dry the area so it does not return.

Who do I call first, my insurance or you?

Call us first. We can start protecting your home right away to stop the damage from spreading, which your policy expects you to do. We document everything from the start, which makes your insurance claim smoother. Then we work directly with your adjuster on the rest.

How much does restoration cost, and do I have to pay upfront?

Most restoration work is covered by your homeowners insurance, so you usually pay only your deductible. We give you a written estimate before any work begins, and we bill your carrier directly wherever your policy allows. If your damage is not covered by insurance, we can walk you through your options before you commit to anything.

Ready When You Need Us.

Call anytime. Our Portland crew is standing by 24/7 to help.

(503) 564-7850

Available 24/7 · Licensed & Insured

Give us a call, we're open 24/7.

(503) 564-7850