What should I do first if my home floods?

Shut off the water source if it can be reached safely, then call a restoration company. The faster water is extracted, the less damage it does. Move valuables off wet floors and stay clear of standing water near outlets while waiting for a crew.

How fast can a restoration crew respond?

Emergency restoration crews respond 24 hours a day, including nights and weekends. After a call, the crew gets the location and type of damage, then dispatches the nearest team. Water damage worsens by the hour, so every call is treated as urgent.

Who should be called first, insurance or the restoration company?

Call the restoration company first. They can start protecting the home right away to stop damage from spreading, which the policy expects. Documenting from the start makes the insurance claim smoother, and the restoration company then works directly with the adjuster.

How much does restoration cost, and do homeowners have to pay upfront?

Most residential restoration is covered by homeowners insurance, so homeowners usually pay only their policy deductible. A written estimate is provided before any work begins, and the restoration company can bill the insurance carrier directly wherever the policy allows.

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24/7 Emergency Service in Austin

(512) 598-6466

Austin, TX / Crews on call now

Austin's Trusted Full-Service Restoration TeamWater · Fire · Mold · Storm Damage

Full-service restoration for water, fire, mold, and storm damage. We run 24/7 emergency crews across Central Texas, and we handle the cleanup and the insurance paperwork so you don't have to.

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Free Estimates 24/7 Live dispatch Licensed & Insured

1st Choice Restoration crew responding to property damage in Austin

On Site Emergency ResponseAustin, TX

24/7/365

Always available

Fast Response

Crews across Austin

Licensed & Insured

Fully covered

IICRC Trained

Certified crews

What We Handle

Restoration Services In Austin

From flash flooding to hail, hard freezes, and burst pipes, we cover every kind of property damage Central Texas weather brings to your home.

Water Damage

Burst pipes from hard freezes, roof leaks, and flash flooding from heavy Hill Country storms. We extract the water, dry the structure, and stop mold before it starts. In Austin we see storm and freeze damage every season, so we know what local homes need before we walk in the door.

Burst Pipes Crawl Spaces Roof Leaks Sewage Backups

Fire & Smoke

Fire, smoke, and soot cleanup for your home. We clear the damage, remove the odor, and restore what the fire left behind.

Mold Remediation

Austin's humidity and flash-flood moisture make mold a year-round problem. We find the source, remove the growth, and keep it from coming back.

Storm Damage

Hail, high wind, and flash flooding from Central Texas storms. We tarp, board up, and extract water so more damage can't set in.

Commercial

Restoration for offices, retail, and multi unit buildings. We work fast to get your business back up and running.

Reconstruction

Full repairs and rebuild after the cleanup is done. One crew takes you from damage to done, no juggling contractors.

Not Sure What You Need?

Tell us what's going on. We'll walk you through it on the phone and get a crew moving if it can't wait.

Call (512) 598-6466 Or get a free estimate ›

The 1st Choice Difference

Here's Why We're Your 1st Choice

1st Choice Restoration technician working on a damaged Austin property

We handle water, fire, and mold work in Austin every day. When you call, you get a local crew, real insurance help, and a plan you can follow from the first call to the final repair.

We're Available 24 Hours A Day

Call us anytime, including nights, weekends, and holidays. Someone always picks up.

We Work Directly With Your Insurance

We document the damage and handle the back and forth with your adjuster.

Our Technicians Train To IICRC Standards

Our crews are trained to industry standards for water, fire, and mold work.

Our Crew Is Based Right Here In Austin

We know Central Texas flash floods, hail storms, and hard-freeze pipe bursts because we deal with the damage they cause every day.

We're Licensed And Insured

Fully licensed and insured, so you're protected from the first call to the final repair.

What Austin Says

Reviews From Our Neighbors

Water Damage · Verified Neighbor ★★★★★

The hard freeze cracked a pipe and it flooded our downstairs while we were away. Called the second we got home and they were out fast, pulled the wet carpet, and had drying equipment going that night. They handled the whole insurance side for me.

Cody R.

Round Rock, TX

Fire & Smoke★★★★★

A kitchen fire left smoke damage worse than the fire itself. The crew cleaned every room, treated all the soft goods, and the smell was completely gone by the time we moved back in. Great work.

Megan D.

Cedar Park, TX

Mold Remediation★★★★★

After a roof leak we had mold creeping behind the drywall in the humidity. They found the source, put up containment, and cleaned the whole area, then fixed what was letting water in. Thorough and honest.

Andre W.

Pflugerville, TX

Storm Damage★★★★★

A big Hill Country storm dropped hail and flash flooding and water got into the back of the house. They tarped the roof, extracted the water, and dried everything out fast even with more storms coming.

Jenna S.

Georgetown, TX

Commercial★★★★★

Pipe burst in our office suite over the weekend and we faced real downtime. They worked overnight and had us operational Monday, and handled the building insurance directly. Real professionals.

Robert H.

Round Rock, TX

Read Our Reviews

Insurance

We Work With Your Insurance

An insurance claim shouldn't be another thing on your plate. We document the damage, send the paperwork straight to your adjuster, and bill your carrier directly wherever your policy allows. You focus on your family. We handle the claim.

We work with most major carriers. Coverage varies by policy, so we'll help you understand what applies to your situation.

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What Happens Next

You Call Us

Reach a real person any time, day or night. We get the details and dispatch a crew.

We Assess The Damage

Our crew inspects the damage, stops it from spreading, and gives you a clear plan.

We Handle Insurance

We document everything and work directly with your adjuster on the claim.

We Restore Your Home

From cleanup through rebuild, we get your property back to normal.

Where We Work

Serving Austin & Central Texas

Local crews covering Travis County and the surrounding metro. If your city is on this list, we can get someone to you.

Areas We Serve

Austin, TX

Here are the cities we serve across Central Texas, including Austin and the surrounding metro.

Round Rock
Cedar Park
Georgetown
Pflugerville
Leander
Kyle
Buda
San Marcos
Lakeway
Bee Cave
Manor
Hutto
Dripping Springs
Bastrop
Wells Branch
Del Valle

Map is interactive. Zoom and pan to explore our service area.

Common Questions

Austin Restoration FAQ

What should I do first if my Austin home floods?

Shut off the water source if you can reach it safely, then call us. The faster water is extracted, the less damage it does. While you wait, move valuables off wet floors and stay clear of any standing water near outlets. We answer 24/7 and can walk you through it on the phone.

How fast can you get to my Austin home?

We respond to Austin emergencies 24 hours a day, including nights and weekends. When you call, we get your location and the type of damage, then dispatch the nearest crew. Water damage gets worse by the hour, so we treat every call as urgent.

Does homeowners insurance cover water damage in Texas?

Most standard Texas homeowners policies cover sudden and accidental water damage, like a burst pipe or a failed water heater. They usually do not cover flooding from storms or rising water, which needs separate flood insurance, and mold coverage is often capped. We help you document everything so your claim has the best shot.

Why is mold so common in Austin homes?

Austin's humidity combined with flash-flood and roof-leak moisture creates the damp conditions mold needs to grow within days. We find the moisture source, remove the growth, and dry the area so it does not return.

Who do I call first, my insurance or you?

Call us first. We can start protecting your home right away to stop the damage from spreading, which your policy expects you to do. We document everything from the start, which makes your insurance claim smoother. Then we work directly with your adjuster on the rest.

How much does restoration cost, and do I have to pay upfront?

Most restoration work is covered by your homeowners insurance, so you usually pay only your deductible. We give you a written estimate before any work begins, and we bill your carrier directly wherever your policy allows. If your damage is not covered by insurance, we can walk you through your options before you commit to anything.

Ready When You Need Us.

Call anytime. Our Austin crew is standing by 24/7 to help.

(512) 598-6466

Available 24/7 · Licensed & Insured

Give us a call, we're open 24/7.

(512) 598-6466