What should I do first if my home floods?

Shut off the water source if it can be reached safely, then call a restoration company. The faster water is extracted, the less damage it does. Move valuables off wet floors and stay clear of standing water near outlets while waiting for a crew.

How fast can a restoration crew respond?

Emergency restoration crews respond 24 hours a day, including nights and weekends. After a call, the crew gets the location and type of damage, then dispatches the nearest team. Water damage worsens by the hour, so every call is treated as urgent.

Who should be called first, insurance or the restoration company?

Call the restoration company first. They can start protecting the home right away to stop damage from spreading, which the policy expects. Documenting from the start makes the insurance claim smoother, and the restoration company then works directly with the adjuster.

How much does restoration cost, and do homeowners have to pay upfront?

Most residential restoration is covered by homeowners insurance, so homeowners usually pay only their policy deductible. A written estimate is provided before any work begins, and the restoration company can bill the insurance carrier directly wherever the policy allows.

Get Free Estimate

24/7 Emergency Service in Salt Lake City

(801) 894-9833

Salt Lake City, UT / Crews on call now

Salt Lake City's Trusted Full-Service Restoration TeamWater · Fire · Mold · Storm Damage

Full-service restoration for water, fire, mold, and storm damage. We run 24/7 emergency crews across the Wasatch Front, and we handle the cleanup and the insurance paperwork so you don't have to.

Call (801) 894-9833

Free Estimates 24/7 Live dispatch Licensed & Insured

1st Choice Restoration crew responding to property damage in Salt Lake City

On Site Emergency ResponseSalt Lake City, UT

IICRC Certified Firm

Firm #70271715

Certified restoration for Salt Lake City homes and businesses.

24/7/365

Always available

Fast Response

Crews across Salt Lake City

Licensed & Insured

Fully covered

What We Handle

Restoration Services In Salt Lake City

From frozen pipe bursts to spring snowmelt and ice dam leaks, we cover every kind of property damage a Salt Lake City winter throws at your home.

Water Damage

Frozen and burst pipes, ice dam leaks, and basement flooding from snowmelt. We extract the water, dry the structure, and stop mold before it starts. In Salt Lake City we see freeze-thaw water damage all winter, so we know what local homes need before we walk in the door.

Burst Pipes Crawl Spaces Roof Leaks Sewage Backups

Fire & Smoke

Fire, smoke, and soot cleanup for your home. We clear the damage, remove the odor, and restore what the fire left behind.

Mold Remediation

Hidden moisture from ice dams and snowmelt makes mold a real problem in Salt Lake City basements. We find the source, remove the growth, and keep it from coming back.

Storm Damage

Heavy snow, ice, and wind damage from mountain storms. We tarp, board up, and repair so melting snow can't get back in.

Commercial

Restoration for offices, retail, and multi unit buildings. We work fast to get your business back up and running.

Reconstruction

Full repairs and rebuild after the cleanup is done. One crew takes you from damage to done, no juggling contractors.

Not Sure What You Need?

Tell us what's going on. We'll walk you through it on the phone and get a crew moving if it can't wait.

Call (801) 894-9833 Or get a free estimate ›

The 1st Choice Difference

Here's Why We're Your 1st Choice

1st Choice Restoration technician working on a damaged Salt Lake City property

We handle water, fire, and mold work in Salt Lake City every day. When you call, you get a local crew, real insurance help, and a plan you can follow from the first call to the final repair.

We're Available 24 Hours A Day

Call us anytime, including nights, weekends, and holidays. Someone always picks up.

We Work Directly With Your Insurance

We document the damage and handle the back and forth with your adjuster.

We're An IICRC Certified Firm

We're certified by the IICRC, the leading certification body in cleaning and restoration. Our technicians keep their training current on water, fire, and mold work.

Our Crew Is Based Right Here In Salt Lake City

We know Salt Lake City's freeze-thaw cycles, ice dams, and snowmelt flooding because we deal with the damage they cause every day.

We're Licensed And Insured

Fully licensed and insured, so you're protected from the first call to the final repair.

What Salt Lake City Says

Reviews From Our Neighbors

Water Damage · Verified Neighbor ★★★★★

Pipe froze and burst in the wall during a January cold snap and soaked the whole main floor before we caught it. Called early morning and a crew was here fast, pulled the wet flooring, and set up drying. They walked me through the insurance side and I never had to chase the adjuster.

Brandon K.

Sandy, UT

Fire & Smoke★★★★★

Furnace issue led to a small fire and smoke through the upstairs. The crew knew exactly what to do, cleaned every room, treated everything, and the smoke smell was completely gone by the time we moved back in.

Tyler M.

Murray, UT

Mold Remediation★★★★★

Snowmelt got behind our foundation and we didn't notice the moisture in the basement until mold started. They put up containment, cleaned it properly, and fixed the drainage that was causing it. Nobody else had bothered to find the source.

Rachel P.

Draper, UT

Storm Damage★★★★★

Heavy snow load and an ice dam forced water under the shingles and into the ceiling. They had a tarp up the same day and repaired the roof and interior within a couple weeks. Solid crew.

Derek W.

West Jordan, UT

Commercial★★★★★

A pipe burst in our office over a freezing weekend and we were looking at real downtime. They worked overnight and had us operational Monday morning, and handled the building's insurance directly. Real professionals.

Lisa H.

Sandy, UT

Read Our Reviews

Insurance

We Work With Your Insurance

An insurance claim shouldn't be another thing on your plate. We document the damage, send the paperwork straight to your adjuster, and bill your carrier directly wherever your policy allows. You focus on your family. We handle the claim.

We work with most major carriers. Coverage varies by policy, so we'll help you understand what applies to your situation.

IICRC Certified Firm

Firm #70271715

Many insurance carriers look for IICRC certified firms. When you call us, you're working with one.

Get A Free Estimate

Tell us what happened. We'll call you right back, day or night.

Name

Phone

Zip Code

What Happened? (Optional)

Get My Free Estimate

What Happens Next

You Call Us

Reach a real person any time, day or night. We get the details and dispatch a crew.

We Assess The Damage

Our crew inspects the damage, stops it from spreading, and gives you a clear plan.

We Handle Insurance

We document everything and work directly with your adjuster on the claim.

We Restore Your Home

From cleanup through rebuild, we get your property back to normal.

Where We Work

Serving Salt Lake City & Wasatch Front

Local crews covering Salt Lake County and the surrounding metro. If your city is on this list, we can get someone to you.

Areas We Serve

Salt Lake City, UT

Here are the cities we serve across the Wasatch Front, including Salt Lake City and the surrounding metro.

West Valley City
Sandy
West Jordan
Murray
Draper
South Jordan
Millcreek
Holladay
Cottonwood Heights
Midvale
Taylorsville
Kearns
Riverton
Herriman
Bountiful
Layton

Map is interactive. Zoom and pan to explore our service area.

Common Questions

Salt Lake City Restoration FAQ

What should I do first if my Salt Lake City home floods?

Shut off the water source if you can reach it safely, then call us. The faster water is extracted, the less damage it does. While you wait, move valuables off wet floors and stay clear of any standing water near outlets. We answer 24/7 and can walk you through it on the phone.

How fast can you get to my Salt Lake City home?

We respond to Salt Lake City emergencies 24 hours a day, including nights and weekends. When you call, we get your location and the type of damage, then dispatch the nearest crew. Water damage gets worse by the hour, so we treat every call as urgent.

Does homeowners insurance cover water damage in Utah?

Most standard Utah homeowners policies cover sudden and accidental water damage, like a burst pipe or a failed water heater. Frozen pipe claims can face extra scrutiny if the home wasn't kept warm, and mold coverage is often capped. We document everything from the start so your claim has the best shot.

Why is mold so common in Salt Lake City homes?

Ice dams and snowmelt push hidden moisture behind walls and into basements, where mold grows within days before you ever see a stain. We find the moisture source, remove the growth, and dry the area so it does not return.

Who do I call first, my insurance or you?

Call us first. We can start protecting your home right away to stop the damage from spreading, which your policy expects you to do. We document everything from the start, which makes your insurance claim smoother. Then we work directly with your adjuster on the rest.

Are you an IICRC certified restoration company in Salt Lake City?

Yes. We are an IICRC Certified Firm, firm number 70271715. The IICRC (Institute of Inspection Cleaning and Restoration Certification) certifies restoration companies that meet its requirements and keep their technicians trained. For Salt Lake City homeowners, that means your water, fire, or mold job is handled by a certified firm, and your insurance adjuster gets work and records from a company the industry recognizes.

How much does restoration cost, and do I have to pay upfront?

Most restoration work is covered by your homeowners insurance, so you usually pay only your deductible. We give you a written estimate before any work begins, and we bill your carrier directly wherever your policy allows. If your damage is not covered by insurance, we can walk you through your options before you commit to anything.

Ready When You Need Us.

Call anytime. Our Salt Lake City crew is standing by 24/7 to help.

(801) 894-9833

Available 24/7 · Licensed & Insured

Give us a call, we're open 24/7.

(801) 894-9833